Support

Contact

Email: [email protected]

We usually reply within 2 business days. For bug reports, please include your device, browser or app version and the page you were on.

Frequently asked questions

Do I need an account?
No. You can take exams and review right away; your work is kept on this device. Sign in with Google or Apple to keep your results long term and use them on several devices — work done before signing in is moved into your account.

No sound in listening questions?
Check the device volume and any Bluetooth headphones. On iPhone, listening audio plays even in silent mode; if you still hear nothing, reload the page or reopen the app.

How do I delete my account?
Go to Me → Delete account. The account and all its data are deleted immediately and cannot be recovered.

Found a pledge with inappropriate content?
Tap Report on that pledge's page. We review reports within 24 hours.

Are the scores and pass probability accurate?
They are estimates based on real past papers and the JLPT scoring scale, not official results.